IBM is an enterprise technology company providing software, consulting and infrastructure solutions. The company serves customers that rely on digital tools in their daily operations.
Its work includes hybrid cloud systems, artificial intelligence and enterprise computing. Customers use its products and services to manage data and modernise business operations.
Business software helps organisations organise information and carry out work more efficiently. Customer adoption, product capabilities and integration with existing systems are central to this industry, where recurring services and ongoing development often support long term customer relationships.